Returns and Refunds
Didn’t love what you ordered? We are happy to accept online returns within 30 days of your purchase date for a full refund minus shipping fees. Exchanges are not available. Items returned after the 30-day return period are not eligible for a refund or exchange. Items must be returned in undamaged, unwashed, and clean condition.
To make a return, please email blckgrlatelier@princessemiyah.art or submit a request through contact form within 30 days of receipt of item with your order number. We’ll help process your return and provide a free shipping label for your purchased item. Once we provide the return label, repackage your item and drop it off at the post office. Once we receive your return, please allow 3-5 business days for processing. If your return is accepted, please allow 7-10 business days for a refund to appear on your original method of payment. Returns in USA are sent to a 3rd party shipper Printful to their Dallas facility: 217 Wrangler Drive, Coppell, Texas, 75019.